RICON GROUP OF COMPANIES
MISSION
To constantly maintain creativity, innovation and strive to produce projects of high quality at reasonable costs. Together, as a team, we will continue to exceed client and customer expectations by developing new concepts, honoring the values of our craft, and constantly improving our business performance and by delivering total customer satisfaction through
Delivering Quality and affordable Services
We invest 100% of our time in your project and put ourselves in your shoes when we are executing the project. We meet and exceed international standards in our company’s operations, which is the primary expectation of our clients. Our inspiration for this is that we are on the same side as our customers with the ultimate goal of finding solutions to complex issues, regardless of profitability. RICONS GENERAL SERVICES’s goal is to become and remain a market leader in the quality of its products and services through the implementation and Integrated Quality assurance and quality control covers all trading and contracting activities from conception, development, construction, production, installation, servicing and documentation. It includes the regularization of raw-materials, assemblies, products and components, service related construction and management, inspection process.
Our staff
Ricons relies on the diversity of its personnel, suppliers and customer communities to maximize innovation, growth, competitiveness, and customer satisfaction. Our diversity programs help us build a barrier free workplace and we apply the same barrier free philosophy to our supplier relationships through our supplier diversity programs. We are firm believers that our people are our biggest assets. Every effort is made to ensure the safety and wellbeing of our staff and furthermore, personal development is strongly encouraged and supported. We encourage our staff also to be the best they can be and take advantage of opportunities to learn and grow and support others in their development. Our success depends on having the right people in the positions with the right attitude.
Customer Care & Direct-Services delivery
We work with our clients as a team and constantly exploring new ways of rendering exceptional services to our customers. We have a significant fleet of directly-owned and operated plant which supports our infrastructure projects. This model has also seen us bring in apprentices and graduates from local areas, increasing diversity in our team and encouraging innovation and knowledge sharing.
Customer Care & Direct-Services delivery
We support the local community on our projects and this includes employing local hire and using local suppliers and manufacturers wherever possible to support the project requirements. Ricons is committed to a culture of environmental sustainability and responsibility. We continually reduce Ricon’s impact on the environment through better work and operational practices. And Ricons believes that our work on sustainable business practices is a journey without end. As a responsible corporate entity, we have a responsibility to work with our suppliers to promote high standards of behavior, including sustainable environmental practices, the health and safety of people and fundamental human rights and dignity. It serves as a guide for our actions whenever we do business.
Innovation
We also invest in innovation and our development capabilities, engineering exciting new delivery systems and solutions. Whether it is developing highly innovative machines to enable us to deliver complex and programme-driven works on major aqueduct assets, or a remarkable system for real-time control and monitoring of wastewater treatment plants, we are at the forefront of new and inventive thinking.
DIRECT DELIVERY
We have a significant fleet of directly-owned and operated plant which supports our infrastructure projects. This model has also seen us bring in apprentices and graduates from local areas, increasing diversity in our team and encouraging innovation and knowledge sharing Ricons General Services has a reputation of delivering projects on time, within budget and with an excellent safety record, underpinned by the commitment by Ricons General Services leadership and teams to service excellence.
